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Faridabad

    International call center - Faridabad, India - Manav Management Group

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    Full time
    Description

    Company Overview

    Manav Management Group is a reputed company with 10 years of experience in providing Domestic Placement Services in Faridabad, catering to various industries such as BPO, Finance, Engineering, Pharmaceuticals, and more. They have a strong network for job placements and conduct thorough screenings to ensure the best match between candidates and companies.

    Job Overview

    International Call Center - Faridabad, Haryana, India - Full-Time - Junior Role (1-3 years experience)

    Qualifications and Skills

    • fulent english
    • good communication skiils
    • customer care
    • inbound call
    • outbound call
    • Customer Relationship Management (CRM)

    Roles and Responsibilities

    • Handle inbound and outbound calls in a professional manner
    • Provide excellent customer service and build strong customer relationships
    • Utilize Customer Relationship Management (CRM) software effectively
    • Ensure timely resolution of customer queries and issues
    • Adhere to call center protocols and standards for quality service delivery

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