Call Center Executive - Sarai Kale Khan, Delhi, Delhi, India - ZODARA RETAIL PRIVATE LIMITED
Description
Overseeing the customer service process.- Resolving customer complaints brought to your attention.
- Handling customer concerns and complaints in a timely manner.
- Establishing a positive rapport with all clients and customers via phone.
- Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests' feedbacks, etc.
- Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.
- Strong problemsolving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.
Salary:
₹9, ₹23,703.80 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Joining bonus
- Shift allowance
Education:
- Higher Secondary(12th Pass) (preferred)
Language:
- Hindi (preferred)
Speak with the employer
- 91-XXXXXXXXXX
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