Customer Support Associate - Hyderabad, India - Tan Square technologies

Tan Square technologies
Tan Square technologies
Verified Company
Hyderabad, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job overview:


DOs priority is to sale different types of Unsecured and Secured products of Bank with the help of exciting offers and benefits.

Help bank to maintain good relationship with the customer and achieve the target set by the program team.


Key responsibilities:


  • Building business relationships with customer base
  • Handle all service requests and crosssell different banking products
  • Understanding the requirement of customers and create need over a call
  • Build conversations leading to sale opportunities
  • Offer Bank Financial solutions
  • Adhere the shift timings
  • Follow quality parameters and create better customer experience. Not engage in misselling of products
  • Handling several outbound calls to potential customers as per defined KRA and targets

Role Proficiencies:


  • Good communication skills in both English and local language.
  • Excellent lead generation and conversion skill.
  • Ability to handle pressure and meet deadlines.
  • Ability to successfully work as a part of a team.
  • Staying near office Location/ having own vehicle to commute to office
  • Banking and Financial Services experience
Experience in Outbound Telecalling.


Job Types:
Full-time, Fresher, Regular / Permanent


Salary:
₹17, ₹21,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (required)

Experience:

- total work: 1 year (required)

  • Customer service: 1 year (required)

Language:


  • English (required)
  • Hindi (required)
  • Telugu (required)
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