General & Op Acctng. Associate - Gurugram, Haryana, India - NTT DATA
Description
Collections
Job brief
We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. Person must strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness.
Minimum Experience, Education and Certifications
-
Graduation in Commerce, MBA
- Finance or equivalent combination of education in finance domain
Requires 0-1 year of relevant experience
Technical Skill
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Solid knowledge of relevant accounting principles:
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Solid data analysis skills:
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Problem resolving skills and should be a team player:
-
ERP
- SAP (preferred)
Working knowledge of MS Office and databases
Soft Skills
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Knowledge of billing procedures and collection techniques (preferred):
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Comfortable working with targets:
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Patience and ability to manage stress:
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Excellent communication skills (written and oral):
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Skilled in negotiation with clients
Responsibilities:
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Monitoring accounts to identify overdue payments:
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Finding and contacting customers to arrange debt payoffs:
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Keeping accurate records and reporting on collection activity:
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Take actions to encourage timely debt payments and as per contractual terms:
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Process payments and refunds:
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Ensure all payments are timely and correctly applied
:
Physical Requirements/ Working Conditions
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Ability to physically perform general office requirements
:
- **Must be able to perform essential responsibilities with or without reasonable accommodations.
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