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    Manager - Consulting - Chennai, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Chennai, India

    4 days ago

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    OTHER
    Description

    Sr. Manager +

    Qualification:


    • Bachelor's Degree in Business, IT, Engineering, or other relevant field (Required)
    • • Advanced Degree in Business (Preferred).

    Responsibility:

    Problem and Scope Definition:

    -
    • • Work with engagement leadership and client to fully estimate scope and plan project accordingly.
    • • Translate engagement objectives into defined scope and executable tasks for team members.
    • • Lead team to form problem statement for project (engagement or component of engagement).
    • – Coach team members to identify root cause of issue(s).
    • – Lead team to construct problem statement to include problem description, those affected and benefits of solving the problem, and implications of not doing so.
    • – Define project boundaries and reporting cadence.
    • – Identify key stakeholders and lead team to construct stakeholder analysis.
    • – Identify project risks and mitigation strategies.

    Requirements Gathering:

    :

    • • Leads team to gather requirements.
    • • Partner with client and team to identify key process stakeholders.


    • Facilitate requirement gathering workshops    :

    • – Provide guidance and direction regarding workshop outcomes.
    • – Create an environment that is inclusive of all points of view yet also gets to the heart of the matter quickly.
    • – Ensure the "big picture" and appropriate detail is captured for all requirements.
    • – Lead team to close open items captured and next steps for writing the requirements.
    • – Be accountable for requirements signoff with appropriate client leads.

    Business Analysis:

    :


    • Analyze findings presented by team members and provide feedback re    :

    hypothesis, conclusions and solution structure
    • • Engage with internal team to solicit thoughts and challenge each other's thinking.
    • • Develop and present summary recommendations, including relevant people/process/technology solutions and industryspecific comparisons.

    Engagement Delivery:

    :

    • • Create and manage project, including work plans and allocation of tasks.
    • • Support recruiting and managing the team required to deliver the engagement In the event of resource constraints, perform required effort to reduce client and project risks.
    • • Drive effective communication and teaming with Cognizant verticals / horizontals within the same engagement to ensure strong collaboration for a One Cognizant.
    • • Deliver consistent status updates to client regarding performance to objectives, engagement constraints and mitigation plan for risks/issues.
    • • Serve as "first line of defense" to ensure quality and timeliness of deliverables meet or exceed client expectations.

    Engagement Governance:

    :


    • Manage engagement cost, associate performance, and value delivered against engagement objectives and client satisfaction via    :

    • – Effective communication up/down that builds trust for open dialogue.
    • – Best use of resources, tools and processes.
    • • Manage project risk and develop mitigation plans.
    • • Manage team conflicts/constraints.
    • escalate to engagement leadership as needed.

    Thought Leadership:

    :


    • Manage teams re    :

    research, development and authoring of consulting mindshare ie articles, whitepapers, and other collaterals via traditional and social media channels

    Business Development:

    :

    • • Support and lead team in the development of RFI/RFP responses and other business development opportunities.

    Customer Relationship Management:

    :

    • • Build and maintain trusted working relationships with client counterpart(s).
    • • Be seen as a trusted resource who understands client objectives, manages project, and leads team to deliver superior results.

    Practice Development:

    :

    • • Identify and support areas to build practice capabilities and presence.
    • • Lead teams to package and cleanse engagement deliverables for practice reuse.
    • • Support service line development and case studies through the gathering of industry best practices and selfknowledge.

    Revenue Management:

    :

    • • Ensure personal utilization targets are achieved by working standard hours and actively seeking new opportunities well before current engagement ends (if possible).
    • • Support team members to achieve personal utilization targets, including support in "internal marketplace" as in advance of current project close.

    Knowledge Management:

    :

    • • Lead team to create case studies, white papers and PoVs to both the practice and Cognizant's knowledge management repository.

    People Management:

    :


    • Manage project team on a day-to-day basis, including    :

    • – Setting clear expectations for team/associate.
    • – Delivering continuous and constructive feedback.
    • – Helping each team member to improve performance.
    • • Support recruitment for campus hires M and below.
    • • Help deliver training solutions.

    Good To Have Skills

    • eCommerce
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