Retail Sales Person - Mumbai, India - kawarsa

Description

A retail salesperson in the men's ethnic wear department is responsible for assisting customers in finding the right clothing items that suit their needs and preferences.

The role involves various tasks to ensure a positive shopping experience and to boost sales.

Here are the key roles and responsibilities of a retail salesperson in the men's ethnic wear section:

Customer Service:
Greeting customers, providing a warm welcome, and offering assistance throughout their shopping journey. Understanding customers' preferences and requirements to suggest suitable ethnic wear options.

Product Knowledge:

Having in-depth knowledge of the different types of men's ethnic wear available, including traditional outfits such as kurta-pajama, sherwani, dhoti-kurta, pathani suit, and other regional attire.

Being able to explain the features, fabric, and craftsmanship of each item.

Stock Management:
Ensuring that the men's ethnic wear section is adequately stocked and well-organized. Regularly replenishing merchandise and displaying it in an appealing manner to attract customers.

Fitting and Alterations:
Assisting customers in trying on the clothing items and providing guidance on alterations if required. Collaborating with tailors or alteration services to ensure the perfect fit.

Cross-Selling and Upselling:

Suggesting complementary items such as accessories (e.g., turbans, shoes, stoles) or ethnic grooming products to enhance the customer's look and boost sales.

Handling Transactions:
Operating the point-of-sale system to process purchases accurately and efficiently. Handling cash, credit/debit cards, and other payment methods securely.

Resolving Customer Queries and Concerns:
Addressing customer inquiries, complaints, and concerns in a courteous and professional manner. Ensuring customer satisfaction and resolving issues promptly.

Visual Merchandising:

Collaborating with the visual merchandising team to set up attractive displays and window dressing to promote men's ethnic wear collections effectively.

Promotions and Sales Events:
Participating in sales promotions and events to attract more customers and boost sales. Informing customers about ongoing discounts, offers, and loyalty programs.

Upkeeping the Store:
Keeping the men's ethnic wear section clean, tidy, and well-maintained. Monitoring the inventory and reporting any discrepancies to the store manager.

Upskilling:
Staying updated with the latest fashion trends, styles, and cultural influences in men's ethnic wear. Attending training sessions and workshops to improve product knowledge and sales skills.

Teamwork:

Collaborating with other team members, including sales associates, supervisors, and store managers, to achieve sales targets and deliver exceptional customer service.

Overall, a retail salesperson in the men's ethnic wear department plays a vital role in enhancing the customer shopping experience, promoting the store's products, and contributing to the overall success of the business.

Salary:
₹15, ₹20,000.00 per month


Schedule:

• Day shift

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Retail sales: 2 years (preferred)

- total work: 2 years (preferred)


Language:

• English, gujrati, marathi, hindi (preferred)

Shift availability:

• Day Shift (preferred)

Speak with the employer
Expected Start Date: 01/09/2023