Applications Support - Bengaluru, India - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.
JPMorgan Chase Bank, N.A.
Verified Company
Bengaluru, India

4 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Perform health checks & Monitor infrastructure, servers, databases, distributed batch jobs
  • Knowledge of Incident, Problem and Change Management processes and tools
  • Manage, track and validate all changes to the Production, Disaster Recovery environment.
  • Manage incidents and leverage crossfunctional teams to quickly eliminate impacts
  • Escalate issues/Risks effectively when necessary across supporting framework
  • Knowledge (documentation) management experience. Strong technical documentation skills
  • Ability to align IT service offerings with business strategies, goals, and objectives
  • Ability to perform root cause analysis and perform critical thinking around driving an issue to resolution
  • Troubleshoot technical issues or escalate and work with appropriate technology teams to provide solutions.

Required Qualifications, capabilities and skills

  • Banking & financial industry system experience
  • Infrastructure product knowledge as mentioned above in Responsibilities.
  • Experience with ITIL processes
  • Strong understanding of Unix/Linux platform.
  • Strong SQL/RDBMS skills preferably on Oracle & Sqlserver platform
  • Strong on cloud platform (GKP/GAP/GOS/GKS) and Level1 or level 2 AWS knowledge
  • Experience working with scheduling tools like Autosys/Control-M
  • Experience working with APM tools

Preferred qualifications, capabilities and skills

  • Service now tool for Incident/Change/Problem management
  • Scripting language like Python, Shell scripting


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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