- Conduct on-site and virtual training sessions for retail teams across region, focusing on product knowledge, customer service, sales techniques, and brand values.
- Develop and customize training content to align with regional needs, ensuring relevancy to the specific market and store dynamics.
- Organize and lead regional training workshops, webinars, and one-on-one coaching sessions.
- Monitor and assess the effectiveness of training programs through feedback, quizzes, and performance metrics.
- Work with regional leadership to identify knowledge gaps and areas of improvement within the retail teams.
- Provide ongoing support to ensure continuous learning, development, and consistent application of training.
- Provide coaching to store managers and key staff members to foster skill development and improve sales performance.
- Act as a mentor to new employees, guiding them through the on-boarding process and helping them acclimate to the company's culture and expectations.
- Collaboration & Reporting: Collaborate with the National Training Manager and other HR/Training staff to align training strategies with broader company goals.
- Provide regular reports on training progress, challenges, and outcomes to the National Training Manager and regional leadership.
- Share best practices and success stories across regions to drive continuous improvement.
- Ensure that all retail teams are thoroughly trained on The Sleep Company's products, ensuring they can effectively communicate product features, benefits, and unique selling points to customers. Champion brand values and customer service excellence in all training programs.
- Participate in regional sales events, product launches, and special promotions, offering training and support to retail staff as needed.
- Occasionally visit retail locations to observe staff performance, conduct refresher training sessions, and provide hands-on guidance.
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Regional Retail Trainer - Bengaluru / Bangalore - confidential
Description
Key Responsibilities:
Training Development & Delivery:
Retail Performance Support:
Coaching & Mentoring:
Product Knowledge & Brand Advocacy:
Event & Retail Support:
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Retail Trainer
Only for registered members Bengaluru, Karnataka
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Retail Trainer
Only for registered members Bengaluru
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Retail Trainer
Only for registered members Bengaluru
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Retail Trainer
Only for registered members Bengaluru, Karnataka
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Retail Trainer
Only for registered members Bengaluru
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Retail Trainer
Full time Only for registered members Bengaluru
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Retail Trainer
Only for registered members Bengaluru
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Retail Trainer
Only for registered members Bengaluru
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Retail Trainer
Only for registered members Bengaluru, Karnataka
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Retail Trainer
Only for registered members Bengaluru
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Retail Trainer
Only for registered members Bengaluru, Karnataka
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Retail - Trainer
Only for registered members Bengaluru
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Retail Trainer
Only for registered members Bengaluru
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Retail Sales Trainer
Only for registered members Bengaluru
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Retail Pharmacy Trainer
Full time Only for registered members Bangalore
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Retail Pharmacy Trainer
Only for registered members Bangalore
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Retail L&D Trainer
Only for registered members Bengaluru, Karnataka
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Retail L&D Trainer
Only for registered members Bengaluru
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Retail Sales Trainer
Only for registered members Ulsoor, Bengaluru, Karnataka
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EKIN Experience
Full time Only for registered members Karnataka, India