Business Effectiveness - Mumbai, India - Abbott Laboratories
Description
Primary Job Function:
CME team is responsible to ensure smooth execution of CME through vendor by effectively coordinating with the stakeholders, negotiating the cost to ensure cost optimization.
He/ She is also responsible for closure of the events including proof of performance upload and necessary approval within timelines.
He/she should be efficient and effective team player with a strong customer service mindset perfectly cooperating with all relevant stakeholders including divisions, Marketing & Sales teams, OEC, BCC, Finance, IT support and all supporting vendors.
Core Job Responsibilities:
- Event Digitization requests for CME activities to be verified and approved
- Ensure event closure within agreed timelines
- Negotiate and ensure cost savings for the requested events
- Compliance adherence of basics to be validated
- Adherence to ARF budget and counts
- Ensure 100% adoption of "Listed Hotels"
- Liaison with ABMs and vendor to get the event organized
- Ensure 99% CMEs are done thru Vendor support
- 100% POPs to be uploaded and approved within set timeline
- Reporting of nonconformance cases with proper explanations from the field team
- Training to field on process and compliance policy adherence
- Share knowledge bytes with field on varies aspects
- Compliance & Audits observance to set guidelines
- Query resolution
- Projects and UAT for Projects
- Update events with >50 attendee in SMART MEETING portal
- MIS/ Ledger within agreed SLAs
Education & experience:
Pharma industry:
- Graduate
- Overall 3+ years of experience, with current profile in marketing support /Event Management
Competencies / Skills
- Behavioural: High energy, Integrity, Ability to relate to people needs, good relationship building ability
- Time Management and process orientation
- Ownership and result orientation
- Accuracy and vigilant
- Ability to work and influence cross functional teams
- Communication
- Written, Spoken and presentation skills
- Strong Customer connect and focus
- Strong technical knowledge
- MS office (Good in Power Point/ Excel and Word)
- SFDC knowledge
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