Medical Learning Administrator - Mumbai, India - Merck KGaA Darmstadt Germany

Merck KGaA Darmstadt Germany

Verified Company

Mumbai, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Your Role
Provide training support cross functional for the Learning Management system (LMS) and Learning and Launch tools administration/tracking and deployment.

Key responsibilities:

LMS management

Serve as a liaison between internal Stakeholders, LMS and development
Break strategies into tasks for development
Provide training /guidance /user support when needed
Act as an admin for the platform

Content management

Initiate and ensure the effective and timely publication of learning content provided by MUs / Assist in publishing content by filling out content upload forms
Convert content from any PPT to PDFs with watermarks for content that would be potentially downloadable
Ensure automatic assignment of courses for onboarding is updated as needed
Liaise with key stakeholders (e.g. xMU Content Owners), as needed, to maintain a training catalogue, i.e. get further input, and identify potential gaps or outdated content and need for new content development or content update
Input into the design, development, customization, and deployment of training content with learning vendors when needed
Ensure training material is in line with the company's identity
Gather, analyze, and address metrics, participant feedback, and reporting to ensure highquality and efficient learning solutions.
Provide metrics regularly and/or on demand by internal Stakeholders

Cross-MU Tools administration

Know and understand all crossMU tools that are available
Manage Launch Tracking tool in close contact with country leads and global functions
Ensure harmonization of the system across Franchises and with the Country Launch Framework (CLF) structure
Lead the Platform LCM for the business:
Collect requirements from the business, assess, decide on Go/no Go & prioritize the developments into sprints jointly with the IT Team.
Perform UATs scripts until satisfactory meeting the requirements and sign off for deployment.
Ensure all Business documentation and Training materials are updated according to new functionalities.
Provide input to Management on the budget needed for LExPro LCM in alignment with IT
Train & support country Launch Lead in filing their Blueprint until it is ready to load in LExPro.
Test & load each country blueprint in LExPro.
Onboard the country launch teams with appropriate training.
Be the point of contact to help administer tools as they are deployed by each MU eg liaising with tool vendors to decide on timelines and transferring attendee lists, Q&A and resources etc as appropriate
Create meeting invitations and communication on tool deployment on behalf of MU on request

An organized and skilled professional with a background in Science and Medical Affairs experience. Able to work collaboratively with stakeholders from a range of functions and at varying levels of seniority. Process oriented and able to suggest improvements that can expedite new and existing processes. Able to take ownership and accountability for assigned tasks. Interest in and ability to work with novel tools, digital processes and potentially AI driven tools. The ability to work cross-functionally and collaboratively is essential to this role.

Education level
Graduate degree strongly preferred.

Professional experience
2-3 years of Medical Affairs or Industry experience

Successful experience in Business IT projects management

Prior experience of Project management in complex, cross-functional & international organization

Expected Travel
Little to no travel requirement

Job specific competencies and skills
Excellent written and oral communication skills.

Ability to effectively communicate
Excellent organizational skills
Solid understanding of Medical Affairs
Good project and time management skills
Ability to translate business requirements into functionalities, analyze impact and to explain decisions with the attached rationale (capability to assess the real need versus "nice to have")
Work remotely with teams from different time zones
Master Excel +++, Good use of Powerpoint
Fluency in English (oral and written)