Room Attendent - Jalandhar, Punjab, India - WIZE ENTERPRISE

WIZE ENTERPRISE

Verified Company

Jalandhar, Punjab, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
Room Attendant

Overview:

As a Room Attendant, you play a crucial role in ensuring a clean, comfortable, and inviting environment for hotel guests.

Your primary responsibility is to clean and maintain guest rooms according to established standards, providing a positive experience for guests during their stay.

This role requires attention to detail, efficiency, and a commitment to cleanliness and customer satisfaction.

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Responsibilities:

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Room Cleaning and Maintenance:

Clean and tidy guest rooms, including making beds, vacuuming carpets, dusting furniture, and cleaning bathrooms.
Replace linens, towels, and guest amenities as needed.
Ensure that all surfaces are sanitized and free of dust, stains, and debris.
Report any maintenance issues, damages, or missing items in guest rooms to the appropriate department.

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Inventory Management:

Stock and replenish guest room supplies such as toiletries, towels, and linens.
Monitor inventory levels and notify management when supplies need to be reordered.
Maintain a neat and organized housekeeping cart or trolley with all necessary supplies.

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Quality Assurance:

Adhere to hotel standards and procedures for cleanliness and room presentation.
Perform thorough inspections of rooms to ensure they meet quality standards before guest arrival.
Address any guest requests or concerns promptly and professionally.

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Safety and Security:

Follow safety protocols and procedures to prevent accidents and ensure a safe working environment.
Report any safety hazards, suspicious activities, or security breaches to management immediately.

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Teamwork and Communication:

Collaborate with other housekeeping staff members and departments to ensure efficient operation and guest satisfaction.
Communicate effectively with supervisors and coworkers regarding room status, special requests, and any issues that may arise.
Assist with special cleaning projects or tasks as assigned by management.

Requirements:

Previous experience as a room attendant or housekeeper preferred.
Strong attention to detail and ability to work efficiently.
Physical stamina and ability to perform repetitive tasks, including lifting and bending.
Excellent time management skills and ability to prioritize tasks.
Professional demeanor and positive attitude.
Ability to work independently and as part of a team.
Flexibility to work various shifts, including weekends and holidays.
Knowledge of cleaning products and techniques is an advantage.
High school diploma or equivalent.