Tele Caller Executive - Mumbai, Maharashtra, India - Kompass Immigration
Description
Job Title:
Telecaller/Teleconsultant
Company:
Kompass Immigration
Location:
Andheri West, Mumbai
Type:
Full-time
About Kompass Immigration:
Kompass Immigration is a leading Immigration & Overseas consultancy with a commitment to providing high-quality services to individuals aspiring to move abroad.
Located in Andheri West, Mumbai, we are urgently seeking confident and skilled Telecallers/Teleconsultants to join our dynamic team.Responsibilities:
Outbound Calling:
Initiate outbound calls to potential clients who have expressed interest in immigration services through inquiries, website, social media, or other sources.
Information Dissemination:
Provide accurate and detailed information to potential clients about various immigration programs, eligibility criteria, documentation requirements, and other relevant information.
Client Engagement:
Engage with prospective clients professionally and courteously, addressing queries, clarifying doubts, and building rapport to instill confidence in our services.
Appointment Setting:
Schedule appointments for interested clients to connect with immigration consultants or advisors for personalized guidance and consultation.
Follow-up:Conduct follow-up calls with leads who have shown interest but haven't taken further action, aiming to convert them into active clients.
Database Management:
Maintain a record of all communication and interactions with potential clients in the CRM system, ensuring accurate and up-to-date information.
Market Research:
Stay updated with the latest immigration policies, regulations, and industry trends to provide accurate and relevant information to clients.
Customer Feedback:
Gather feedback from clients and prospects, identifying areas for improvement in our services and communication.
- Excellent communication and impeccable English language skills, both verbal and written.
- At least 1 year of telecalling experience, preferably from the Immigration industry.
- Strong convincing and negotiation skills.
- Patience and empathy to understand clients' concerns and provide suitable solutions.
If you are a self-motivated individual with a passion for helping clients achieve their immigration goals, we invite you to join our team.
Salary:
₹18, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
Schedule:
- Day shift
- Fixed shift
Application Question(s):
- Can you commute to Andheri (West) comfortably?
- Do you speak impeccable English?
- What is your current takehome salary?
Experience:
- telecalling: 1 year (required)
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