Tele Caller Executive - Mumbai, Maharashtra, India - Kompass Immigration

Deepika Kaur

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Deepika Kaur

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Description

Job Title:
Telecaller/Teleconsultant


Company:
Kompass Immigration


Location:
Andheri West, Mumbai


Type:
Full-time


About Kompass Immigration:

Kompass Immigration is a leading Immigration & Overseas consultancy with a commitment to providing high-quality services to individuals aspiring to move abroad.

Located in Andheri West, Mumbai, we are urgently seeking confident and skilled Telecallers/Teleconsultants to join our dynamic team.


Responsibilities:


Outbound Calling:

Initiate outbound calls to potential clients who have expressed interest in immigration services through inquiries, website, social media, or other sources.


Information Dissemination:

Provide accurate and detailed information to potential clients about various immigration programs, eligibility criteria, documentation requirements, and other relevant information.


Client Engagement:

Engage with prospective clients professionally and courteously, addressing queries, clarifying doubts, and building rapport to instill confidence in our services.


Appointment Setting:
Schedule appointments for interested clients to connect with immigration consultants or advisors for personalized guidance and consultation.


Follow-up:Conduct follow-up calls with leads who have shown interest but haven't taken further action, aiming to convert them into active clients.


Database Management:

Maintain a record of all communication and interactions with potential clients in the CRM system, ensuring accurate and up-to-date information.


Market Research:
Stay updated with the latest immigration policies, regulations, and industry trends to provide accurate and relevant information to clients.


Customer Feedback:
Gather feedback from clients and prospects, identifying areas for improvement in our services and communication.

  • Excellent communication and impeccable English language skills, both verbal and written.
  • At least 1 year of telecalling experience, preferably from the Immigration industry.
  • Strong convincing and negotiation skills.
  • Patience and empathy to understand clients' concerns and provide suitable solutions.


If you are a self-motivated individual with a passion for helping clients achieve their immigration goals, we invite you to join our team.

We offer a competitive salary and a dynamic work environment. Immediate joiners are preferred.


Salary:
₹18, ₹25,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Paid time off

Schedule:

  • Day shift
  • Fixed shift

Application Question(s):

  • Can you commute to Andheri (West) comfortably?
  • Do you speak impeccable English?
  • What is your current takehome salary?

Experience:

- telecalling: 1 year (required)

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