Telesales Executive - Mumbai, India - Israni Entertainment India Limited

Description

• Calling existing and potential customers to persuade them to buy our courses & workshops.
• Accurately recording details of customers' purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Handle grievances to preserve the company's reputation.
• Go the "extra mile" to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Cooltempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

• Higher Secondary(12th Pass) (required)

• English (required)