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    UCCE Engineer - New Delhi, India - MDS Global IT

    MDS Global IT
    MDS Global IT New Delhi, India

    3 days ago

    Default job background
    Description
    • Incident & change Management supporting Cisco UCCE Contact Center Platforms.
    • Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
    • Scripting for call flow changes.
    • Exposure on CISCO IVR Call Studio platform.
    • Should be having work experience on CUCM/UCCE/CVP platform.
    • Should have strong verbal & written communication skills.
    • Sound understanding of end-to-end VOIP Telephony Architecture.
    • Sound understanding of UCCE and CVP Call Flows.


    Requirements


    Job Details:

    Experience: +5 years.

    Location: Remote

    Salary: Depends on experience and skills

    Notice period: 30 days

    Education Requirement

    Bachelors in Engineering or BTech (Computer Science or Telecom)

    Bachelor in Engineering requirement is waived for Candidates who have CCIE and any bachelor's degree.

    Certifications Preference (not required)

    CCIE (Collaboration)

    CCNP (Collaboration)

    CCNA

    .

    Benefits


    Compensation and Benefits

    Excellent Compensation and Benefits.

    Company Sponsored Training and Certification Programs

    Communication Skills

    Excellent verbal and written Communication Skills Required


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