Tele Calling Executive - Noida, India - INCTRA

INCTRA
INCTRA
Verified Company
Noida, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
We are seeking a dynamic and enthusiastic Telecalling Executive to join our team. As a Telecalling Executive, you will play a vital role in our sales and customer service efforts.

Your primary responsibility will be to connect with potential customers over the phone, introduce our products/services, and generate interest and leads.

You will be a crucial point of contact between the company and its clients, ensuring effective communication and building strong relationships.


Responsibilities:


Outbound Calls:
Make outbound calls to prospective customers using a provided list, cold-calling techniques, or leads generated from marketing activities.


Introduction:
Introduce our products/services and explain their features, benefits, and value propositions to potential customers.


Lead Generation:
Identify and qualify potential leads by understanding their needs and requirements, and assessing their level of interest.


Information Sharing:
Provide accurate and relevant information about our products/services to answer customer inquiries and address any concerns.


Appointment Setting:
Schedule appointments for sales representatives with qualified leads to further discuss offerings and close sales.


Maintain Records:
Keep detailed and organized records of customer interactions, including their preferences, objections, and outcomes.


Follow-up: Conduct timely follow-up calls to nurture leads and maintain customer engagement throughout the sales process.


Targets and Metrics:
Meet or exceed daily/weekly/monthly targets for calls made, leads generated, and appointments scheduled.


Customer Relationship:
Build and maintain positive relationships with potential and existing customers to foster trust and loyalty.


Feedback Loop:
Gather feedback from customers regarding their experience and pass along valuable insights to improve our products/services.


Requirements:


Communication Skills:
Excellent verbal communication skills with a friendly and persuasive demeanour.


Listening Skills:
Ability to actively listen to customer concerns and tailor responses accordingly.


Product Knowledge:
A clear understanding of the company's products/services to provide accurate information to customers.


Persistence:
A determined attitude to handle objections, rejections, and challenging situations while maintaining professionalism.


Time Management:
Effective time management skills to prioritize tasks, follow schedules, and meet targets.


Computer Literacy:
Basic knowledge of using CRM systems, databases, and software for call tracking and recording.


Team Player:
Willingness to collaborate with the sales and marketing teams to align efforts and achieve common goals.


Ethical Standards:
Uphold high ethical standards in dealing with customers' information and company resources.


Qualifications:


  • High school diploma or equivalent; Bachelor's degree is a plus.
  • Previous experience in tele calling, telemarketing, or customer service is preferred.
  • Familiarity with relevant sales techniques and call centre practices.

Benefits:


  • Competitive salary and performancebased incentives.
  • Training and onboarding to enhance your skills.
  • Opportunity for career growth within the company.
  • Positive and motivating work environment.

Salary:
₹8, ₹12,120.30 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Noida,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (preferred)


Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 2 years (preferred)

  • Sales: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English required (preferred)

Speak with the employer
More jobs from INCTRA
See all jobs of INCTRA