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    Integration Specialist - Noida, India - Birlasoft

    Birlasoft
    Birlasoft Noida, India

    Found in: Talent IN 2A C2 - 4 days ago

    Default job background
    Technology / Internet
    Description

    About Birlasoft:

    Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

    About the Job – We are hiring for Computer Telephony Integration Developer with 6 to 10 years of experience.

    Job Title – Technical Specialist

    Job Location: Bangalore, Chennai, Hyderabad, Pune and Noida

    Key Responsibilities

    • Should possess knowledge of IVR and Avaya PBX.
    • Integration with Cisco CTI Server, ICM, Noble Dialers and Verint Recording.
    • Knowledge of Core JAVA and Applet is a must.
    • Experience in Call Center related application development.
    • Understand business requirements.
    • Develop Technical Specification / Design
    • Coding and Unit Testing
    • System Testing support
    • UAT Support
    • Resolve production issues during new release deployments.
    • Own the support work for releases / projects.
    • Candidate should have good communication skills and troubleshooting skills.

    Tech Stack Required

    • CTI Integration Experience with cisco CTI Server, ICM, Noble Dialers.
    • Should have knowledge on core java and applet.

    We are looking for someone who can join us immediately and hit the ground running, contributing effectively to our team and projects.

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