Customer Success Specialist - Noida

Only for registered members Noida, India

3 days ago

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Job summary

We are looking for a proactive and empathetic Customer Experience Specialist – Learner Success to ensure a seamless and high-quality experience for our learners throughout their journey.

Responsibilities

  • Act as the primary point of contact for learners throughout their program journey.
  • Manage onboarding processes, orientation sessions, and platform familiarization.
  • Monitor learner engagement and proactively address drop-offs or concerns.

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