Customer Success Specialist - Noida
3 days ago

Job summary
We are looking for a proactive and empathetic Customer Experience Specialist – Learner Success to ensure a seamless and high-quality experience for our learners throughout their journey.Responsibilities
- Act as the primary point of contact for learners throughout their program journey.
- Manage onboarding processes, orientation sessions, and platform familiarization.
- Monitor learner engagement and proactively address drop-offs or concerns.
Job description
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