Customer Success Executive - Gurgaon, India - Bribooks

Bribooks
Bribooks
Verified Company
Gurgaon, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Open for freshers with good communication skills

What You Will Do

  • Empower BriBooks Users to improve their overall experiences and ensure the utmost customer delight.
  • Escalate issues to the right person in a timely manner.
  • Identify User needs and help customers use specific features.
  • Update our internal databases with information about technical issues and useful discussions with customers.
  • Follow up with clients to ensure their technical issues are resolved.
What We Are Looking For

  • Fluent English (verbal and written)
  • Open for WFO
  • Work timing 9am 6pm
  • Mandatory skill to be able to write short technical explanations
  • Ability to selfmanage time and prioritise tasks accordingly
  • Ability to work effectively in a fastpaced, innovative environment demonstrating high energy, a sense of urgency, and decisiveness
  • Aptitude to multitask with a high volume of tasks, Responsible, independent.
  • Team player with solid communication and presentation skills

Salary:
₹20, ₹25,000.00 per month


Schedule:

  • Morning shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

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