Customer Support Executive - Mumbai, India - Wedzy

Description

Company Description
Wedzy is the world's first AI-Powered Wedding-Tech Innovators, reshaping the wedding industry with the limitless power of AI.

Our mission is to turn dream weddings into extraordinary love stories by creating transparency, streamlining planning, and ensuring harmony in every celebration.

**Location

• Goregaon, Mumbai**
  Role Description

This is a full-time on-site role in Mumbai for a Customer Support Executive.

The Customer Support Executive will be responsible for providing online and technical support to customers, ensuring customer satisfaction and delivering high-quality customer service on a daily basis.

Qualifications

• Excellent customer service and communication skills
• Previous experience in customer support or a related field
• Strong technical skills and the ability to troubleshoot technical issues
• High level of patience and a customerfocused mindset
• Ability to resolve conflicts and handle difficult situations calmly
• Proficient in English and one or more regional languages
• Bachelor's degree in a related field is preferred
• Experience working with AI technology (Plus)
• Ability to work in a fastpaced environment and juggle competing priorities

**Required Experience

• 12 Years**
  Offered CTC LPA

Salary:
₹20, ₹25,000.00 per month


Schedule:

• Day shift

Education:

• Bachelor's (required)

Experience:

- total work: 1 year (required)

• Customer service: 1 year (required)

Language:

• English (required)

Ability to Commute:

• Mumbai Suburban, Maharashtra (required)