Customer Relationship Executive - Mumbai, India - UpMan Placements

UpMan Placements

Verified Company

Mumbai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Location- Mumbai, India- Experience (in Years Job Type- Full Time
Job Description:

Customer Relationship Executive - Affordable Housing Finance / Home Loans

Business Vertical:
Housing Finance

Department:
Sales

Designation:
Customer Relationship Executive

Line of Business:
Affordable Housing Finance

Proposed Immediate Superior:

Grade:
CRE

Key Objective of the Job:

Achieving business targets as laid down by acquiring new client relationships and maintaining them
Proactively understanding customer needs and cross

- selling multiple products as per the requirements

Should adhere to all policies and guidelines for lead generation as well as closures
Execute all activities / campaigns as planned by the respective branch manager / sales manager
Daily completion and submission of sales reports to the superiors
Displaying customer centricity by executing all customer interface processes within defined timelines

Major Deliverables:

Meet & exceed business targets in terms of profitability, optimum product mix and quality of sourcing
Should prove to be the onepoint contact for all financial needs for his/ her customer
Zero error in adherence to policies and systems as specified
Quality of files sourced should be as per specified guidelines
Forging targeted number of client relationships within the agreed timelines
Meet & exceed customer acquisition targets
Ensuring zero delinquency in 30DPD
Meeting sales targets for the various products in the assigned territory
Ensuring the customer satisfaction matrix is met for all client relationships
Timely MIS reporting to all concerned.
Clear the certification examination within specified timelines

Specialized job competencies:

Knowledge about all financial products like Home Loans, Mortgages
Knowledge about statutory compliance & local market procedures
Knowledge of local customer preferences, geographic nuances and finance peculiarities.
Should depict customer centricity in daily behavior
Excellent communication and presentation skills
Should be able to talk and convince the customer both internal and external

Educational Qualification:

-
Any Graduate

Desired Experience:

Minimum 6 months 2 years' experience in direct Channel /Home Loan / Affordable Housing Finance sales

Location:
South India

Number of Positions:
Mentioned on mail
About Company

Upman Placements is a firm of Researcher & Recruitment Specialists. The company started life in 2002 in India as a recruitment specialist firm. The company has built a stellar reputation for high ethical standards, a specialized focus and unparalleled service.

Emerged As one of the only truly global specialized staffing firms focusing exclusively in professional positions for our clients spread across more than 20 countries with a sizable presence across industry levels.

With footprints in competitive markets of India, Europe, United Kingdom, Middle East, Singapore, Malaysia, Philippines, Indonesia, Brunei and East & Central African countries.