Telesales/chat Representative - Gurgaon, India - Innvocon Learning Solutions

Innvocon Learning Solutions
Innvocon Learning Solutions
Verified Company
Gurgaon, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

FASHION CONSULTANT-Telesales/Chat

JOB DESCRIPTION

Brief:

We are looking for an enthusiastic Tele/Chat sales Representative to contribute in generating sales for our company. He/ She will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.


Responsibilities:


  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company's reputation
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Requirements and skills
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cooltempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Any Graduation is mandate

Salary:
₹9, ₹30,442.18 per month


Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (required)

Experience:

- total work: 1 year (preferred)

  • Telesales: 1 year (required)

Language:


  • Fluent English (required)

Speak with the employer
More jobs from Innvocon Learning Solutions
See all jobs of Innvocon Learning Solutions