Client Service Executive - Gurgaon, India - Prontosys Technologies
3 weeks ago
Description
ROLE & RESPONSIBILITY- Cultivating solid relationships with clients through the provision of exceptional aftersales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Job Types:
Full-time, Permanent, Fresher
Salary:
₹12, ₹15,050.00 per month
Benefits:
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Speak with the employer
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