Hostess - Mohali F-Cafe - Sany, India - Fashion TV India

Description

JobSummary:As a Caf Hostess youwill be responsible for creating a welcoming and comfortableenvironment for customers. Your primary role is to greet and seatguests manage reservations and assist in maintaining an organizedand efficient flow of the caf.Responsibilities:

1. Greetingand SeatingGuests:

• Warmlywelcome customers as they enter the caf.
• Escort guests to their tables and providethem with menus.
• Ensure that guests arecomfortable and assist with seatingarrangements.

1. ReservationManagement:

• Handlereservation requests through phone calls or onlineplatforms.
• Maintain an organized reservationsystem and update it as needed.
• Coordinate withthe kitchen and waitstaff to manage reservationsefficiently.

1. CustomerAssistance:

• Provideinformation about menu items specials andpromotions.
• Address customer inquiries concernsand special requests.
• Monitor and managecustomer waiting lists during peakhours.

1. MaintainingCleanliness andAmbiance:

• Ensurethat the dining area is clean tidy and appropriately setup.
• Collaborate with the cleaning staff tomaintain hygiene standards.
• Assist in creatinga pleasant ambiance with appropriate lighting music and dcor.

1. CoordinatingwithStaff:

• Communicateeffectively with kitchen and waitstaff to ensure smoothoperations.
• Relay customer feedback and specialrequests to the relevant teammembers.

1. HandlingPayments:

• Processcustomer payments and provide accurate change whennecessary.
• Coordinate with the cashier toensure a smooth paymentprocess.

1. AssistingwithEvents:

• Collaboratewith the management team to organize and execute specialevents.
• Ensure that events run smoothly bycoordinating with staff andcustomers.

Qualifications:

1. CustomerServiceSkills:

• Excellentcommunication and interpersonal skills.
• Abilityto provide exceptional customerservice.

1. OrganizationalSkills:

• Strongorganizational abilities to manage reservations and customerflow.

1. TeamPlayer:

• Abilityto collaborate with kitchen and waitstaff for efficientoperations.

1. Adaptability:

• Flexibilityto handle a fastpaced environment and adapt to changingsituations.

1. Professionalism:

• Maintaina professional appearance and demeanor at alltimes.

1. Multitasking:

• Abilityto handle multiple taskssimultaneously.

Educationand Experience:

• Highschool diploma or equivalent.
• Previousexperience in a customer service or hospitality role ispreferred.

This job description isa general guide and specific duties may vary based on the caf ssize location and otherfactors.

Formore details kindly messageonMaximumBudget Upto 15000 per monthPlease shareupdated resume on above number with below detailsTotal workexperienceCurrent SalaryExpected salaryNotice periodCurrentLocation

customer,customerservice,management,operations,skills,communication