Customer Success - Mumbai, India - Bombay Hemp Company Pvt. Ltd.

Bombay Hemp Company Pvt. Ltd.

Verified Company

Mumbai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

We are seeking a motivated and dedicated Customer Success Intern (Medical) to join our team. The Customers Success Intern will play a crucial role in ensuring the success and satisfaction of our medical customers.

Key Responsibilities:

Communicate effectively with both internal and external seniorlevel management to understand customer needs, maximize retention and growth, and communicate learnings.
Assist in building strong relationships with customers to understand their business needs, objectives, and challenges.
Support the team in conducting regular checkins with customers to review progress, gather feedback, and identify areas for improvement.
Conduct regular checkins with patients to assess their satisfaction, identify areas for improvement, and gather feedback.
Provide feedback from customers to the management team on a weekly basis.
Collaborate closely with management to assist with onboarding new and improving existing 3P marketplace listings
Participate in team meetings, training sessions, and professional development opportunities to enhance knowledge and skills.

Required Skills:

Currently enrolled in a Bachelors' or Masters' degree program in Marketing, Communications, or a related field.
A degree in a healthcarerelated field, Healthcare Management, Medical Science or similar discipline would be preferred.
Strong verbal and written communication, strategic planning, and project management skills.
Active team player, selfstarter, and multitasker who can quickly adjust priorities.
Proficient in Microsoft Office.

Job Type:
Internship

Contract length: 3 months

Salary:
₹55, ₹60,000.00 per year

Ability to commute/relocate: