Problem & critical incident Manager - Noida

Job Description · Oracle believes in empowering people to do more, through outstanding capabilities in analytics. We are the Services Excellence team within Oracle Analytics, for innovating, building, and sustaining the service management technologies and capabilities that suppor ...

The Incident Manager will lead the end-to-end incident lifecycle to restore IT services quickly and minimize business impact.This is a hands-on leadership position that drives outcomes during high-pressure events and builds long-term resilience. · ...

As an Incident Manager at Nokia, you will oversee Managed Services (MS) operations for a range of customer scales... · ...

Join our team of client-facing tech enthusiasts dedicated to delivering hands-on support and maintaining client systems for a diverse range of end users including executive support. · ...

+Job summary · Nokia seeks an Incident Manager to oversee Managed Services operations for customer accounts and ensure SLAs are met.Coordinate cross-functional teams and third-party partners. · Monitor operational efficiency and handle escalations. · +Key Skills And Experience · ...

Own strategic customer relationship with high value accounts. · ...

You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. · ...

Facilitate the Major Incident Bridge by engaging all relevant Resolver Groups and maintaining discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration Coordinating with t ...

The Major Incident Manager will be responsible for leading investigation activities, meetings, and conference calls to resolve outages via workaround or permanent fix. · Leveraging technology to issue all communications and providing key stakeholder management. · ...

The Major Incident Manager will be responsible for end-to-end ownership of high-priority incidents and act as the single point of coordination across technical teams and stakeholders. · ...

Monitors and analyzes cybersecurity incidents within an organization. Evaluates event flows to identify common risks and vulnerabilities. · IDentifies security flaws and vulnerabilities. · Responds to cybersecurity incidents. · ...

· Job Description: As a Problem and Critical Incident Manager, you will be responsible for managing and resolving critical incidents in a timely manner. Your expertise in using the ServiceNow tool will be crucial in effectively addressing and escalating issues as needed. Key Res ...

Position Overview · We are seeking an experienced Incident Manager to lead end-to-end response for high-severity incidents across our global SaaS platforms. This role acts as the single point of coordination during outages, ensuring timely triage, clear stakeholder communication, ...

We at R1 RCM are seeking a highly skilled and collaborative Cybersecurity Incident Management Manager to lead our organizations response to cybersecurity threats and data privacy incidents. · This role manages the full lifecycle of security events from detection through investiga ...

Oversee the incident management protocols and processes and guide the team members regarding the same. · ...

The Incident Manager oversees incident management process within organization ensuring IT incidents are promptly addressed minimizing business disruption maintaining high service availability coordinating with teams resolving incidents conducting root cause analysis implementing ...

We are in search of a dynamic Incident Manager to join our ranks. The core purpose of this role is to oversee the implementation of changes within our customer infrastructure. · Manage Incidents 24x7 and ensure minimal disruption to the service and fast service restoration · Act ...

+Job summary · This is a critical dual-role position combining deep technical expertise with shift-level leadership to ensure 24x7 SOC operations and incident response excellence. · +ResponsibilitiesInvestigate and resolve escalated security incidents from L1/L2 teams · Perform d ...

This role will lead team responsible for managing critical incident resolution minimizing business impact ensuring timely service restoration through structured processes effective communication. You will oversee crisis management process when needed defines training needs · for ...

· The role is doing end to end Incident Management for Voice issues for Legacy and CCaaS solutions, · is customer focused, and able to manage customer expectations while adhering to the SLA/KPI defined. ...