Bengali Language Expert - Gurgaon, India - vertex global services

vertex global services

Verified Company

Gurgaon, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

At
VCosmos we hiring for _Customer Success Associates_ in a _Bengali Process_

Position Title:
Customer Success Associate

PURPOSE OF POSITION:

PRIMARY DUTIES AND RESPONSIBILITIES:

Follow procedures methodically to accurately respond to client requests for information including smoke alarm quote, compliance status, invoice requests, inspection status updates.
Provide clients with information relating to smoke alarm legislations in various states and territories.
Provide quotes and information to clients relating to upgrading their smoke alarm system.
Responsible for accurate and efficient processing of new property lists.
Responsible for accurate and efficient processing of client and technician work orders
Responsible for accurate and efficient processing of client invoices

ELIGIBILITY:

Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively
Proven customer support experience or experience as a Client Service Representative

WORK CULTURE:

Work from office.
5 days a week with 2 rotational off
Rotational Shifts (Australian Timings)

Job Function:
Operations

Job Type:
Full Time

Experience:0 to 1 Year in International BPO

Job Location:
Gurgaon, India

Work Model:
WFO Only

Shifts:9hrs (As per Roster)

Working Days:5 Days Working 2 Rotational Week Offs

Qualification:
Graduates Only

Salary:15K - 20K CTC + Performance Bonus

Interview Rounds:

HR Round
Re-Screening Round
Operations Round
Client Round

-
Note:_All rounds will be held over the Zoom video call._

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹15, ₹20,000.00 per month

Benefits: