Telecaller - Mumbai, India - MANI WEB SOLUTIONS PVT LTD

Description

• Calling active and budding clients to encourage the purchase of product.
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Noting important details of each conversation.
• Communicating verbal acceptances of offers to our sales team for closing.
• Recording all successful and unsuccessful attempts to close sales.
• Attending regular team meetings to clarify progress and performancerelated expectations.
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

• High school diploma or equivalent.
• Prior experience as a telecaller or similar.
• Completion of a salesrelated training program is preferred.
• Computer literate.
• Superb interpersonal, research, and recordkeeping skills.
• Strong communication abilities
• Exceptional communication and the capacity to switch up speaking approach
• The capacity to adjust to challenging circumstances
• Having a firm understanding of the products or services the business provides
• Ability to listen and solve problems
• Ability to cope with rejection while remaining calm
• Outstanding capacity to manage conflicts and address grievances during negotiations

• Day shift