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    Key Account Manager - Pune, India - Upgrad rekrut

    Upgrad rekrut
    Upgrad rekrut Pune, India

    2 weeks ago

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    Description
    Key account manager - C2H / IT Staffing

    We are seeking a dynamic and results-driven Key Account Manager specializing in IT staffing to join our growing team.

    The ideal candidate will have a proven track record in client relationship management, business development, and a deep understanding of the IT staffing industry.

    This role requires a strategic thinker with excellent communication skills, a passion for building and maintaining client relationships, and a keen ability to understand and meet the staffing needs of our Relationship Management:


    • Cultivate and maintain strong, longterm relationships with existing clients.
    • Act as the primary point of contact for clients, addressing their needs and ensuring satisfaction.
    • Regularly assess client satisfaction, identify areas for improvement, and implement strategies to enhance the overall client experience.

    Business Development:

    • Identify and pursue new business opportunities within the IT staffing sector.
    • Collaborate with the sales team to generate leads and convert them into new client accounts.
    • Develop and execute strategic plans to expand the company's footprint in the IT staffing market.

    Staffing Solutions:

    • Collaborate with the recruiting team to understand client requirements and deliver tailored staffing solutions.
    • Ensure timely and highquality delivery of IT professionals to meet client demands.
    • Stay informed about industry trends, market conditions, and emerging technologies to better advise clients.

    Contract Negotiation and Compliance:

    • Negotiate contracts and agreements with clients, ensuring terms align with company policies and industry standards.
    • Monitor compliance with contractual obligations and address any issues promptly.

    Financial Management:

    • Achieve and exceed revenue targets through effective account management and business development efforts.
    • Collaborate with the finance team to manage billing, invoicing, and financial reporting related to client Bachelor's/Master's degree in Business, Marketing, or a related field.
    • Proven experience in IT staffing and account management.
    • Strong understanding of the IT industry, technology trends, and staffing dynamics.
    • Excellent communication and interpersonal skills.
    • Ability to build and nurture client relationships.
    • Resultsoriented with a track record of meeting and exceeding targets.
    • Familiarity with relevant software tools and platforms used in the staffing industry.
    )
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