Ticketing Executive - Kolkata, India - Let's Recruit India
Description
We are looking to hire a
Ticketing Executive who can handle Domestic and International ticketing and has sound knowledge and experience of working in
GDS (Amadeus & Galileo).
Responsibilities:
- Handle all International and domestic ticketing queries received from customers.
- Group bookings /
Domestic & International: - Dealing with Reservations, Operations, and Negotiations section
- Able to make accurate domestic/international bookings for customers.
- Managing the reservations process for bookings in a manner which ensures guest budget is achieved.
- Responsible for Reservation, issue, Reissue & Cancel Airline Tickets on GDS
- Help passengers by answering questions on travel arrangements.
- To sending deal updates to all agents at fortnight basis.
- Knowledge of tour packages would be an addon advantage.
- Provide excellent customer service.
- Proven experience as a Ticketing Executive
Degree in Tourism or similar/relevant field:
- Should be aware of fare rules & penalties.
- Good personality and coordination skills.
- Be able to respond well in pressure.
- Has good call & Email etiquettes
Salary:
Up to ₹15,000.00 per month
Schedule:
- Day shift
- Weekend only
Ability to commute/relocate:
- Kolkata,
West Bengal:
Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
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