- Oversee the administration of business-critical cloud-delivered systems and services.
- Research and make decisions on software, processes, and partners to provide enterprise class support for Inspire Brands cloud platforms.
- Develop and implement a Site Reliability Engineering methodology for the shared services team.
- Ensure that comprehensive service and support procedures are implemented and well understood, and that service level objectives are met or exceeded as applicable.
- Responsible for cloud platforms operations support related issues on a day-to-day basis, and long-term planning for maintaining technologically current, reliable, and cost-effective solutions.
- Oversee and provide leadership direction during operational incidents, ensuring necessary resourcing and availability of subject matter expertise as well as proactive, business communications.
- Ensure that requests and incidents are accurately documented, escalated, and resolved.
- Responsible for continuously generating and analyzing metrics to ensure that performance levels are satisfactory, and trends are identified and proactively addressed as necessary.
- Develop, implement, and manage governance models that enable business units to leverage cloud technology offerings securely and effectively
- Coordinate with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations or develop plans for future operational support.
- Ensure that technical and financial evaluation of services consider all specified requirements, and that product selection is based on thorough research.
- Assist and advise in the areas of physical planning, security, backup and recovery and the logistics of contingency planning.
- Develop processes to manage allocation, reporting and containment of costs for cloud platforms.
- Maintain systems in accordance with best practices to improve security, reliability and resilience of the systems in production.
- Recruit and retain top talent and coach and mentor team members.
- Provide employee leadership, guidance, performance feedback and reviews, and individual/career development.
- Required Minimum:BS / BA degree in IT or related field preferred; equivalent experience may be substituted in lieu of education
- 4-6 years personnel management and leadership experience
- 7+ years of technical management/administration of operational technology systems
- Hands-on technical expertise with implementation and administration of one or more cloud platforms is required. Azure is strongly preferred.
- Demonstrated understanding of how to proactively identify and address operational technology needs.
- General knowledge of identity management and information security best practices is required.
- Hands-on experience with Microsoft Azure is required. Specifically, Azure Security Center, Azure monitoring, Azure Key Vault, Azure Kubernetes Service, Azure Dedicated HSM, Blob Storage, Azure Backup, Azure Functions, Virtual Machines, Service Fabric and Container Instances.
- Hands-on experience with Python, Bash, and/or PowerShell with a focus on orchestration and automation of underlying services, systems, provisioning, and security hardening.
- Experience developing and/or maintaining production-grade cloud solutions in virtualized environments such as Pivotal Cloud Foundry
- Experience with creating and deploying AWS and ARM templates
- Able to pick up and learn new AWS/Azure technologies and create internal training docs
- Experience with Database technologies (SQL, Cluster technology and creation, Always-On, migration, log shipping)
- Required understanding of Elastic Search
- Experience architecting solutions within Azure.
- Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc). Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies.
- Experience with enterprise applications (architecture, development, support, and troubleshooting).
- Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.
- Experience in handling production support incidents and connect between Developer/Operations team to perform deep dive analysis work on RCA/implement code fix.
- Experience with automation systems: e.g. Ansible, Jenkins, Chef, GIT
- Experience with monitoring solutions: e.g. Splunk, Solarwinds, Nagios
- Experience with Jira, Confluence, Atlassian
- Experience with APM tools: e.g. Dynatrace, AppDynamics, New Relic, Stackify, Raygun
- Experience with SRE tools and processes
- Experience with Microsoft O365
- Experience with SQL queries
- Experience with C#, Python, NodeJS, JSON, Java, etc.
- Knowledge of serverless and container technologies
- Knowledge of CI/CD automation
- Knowledge of ITIL concepts including Service Management and Service Delivery and experience
- Highly developed analytical skills and the ability to solve complex technical problems using a methodical systematic approach
- Excellent written and verbal communication and interpersonal skills and a strong customer service orientation
-
Senior Cloud Operations Engineer
Found in: Talent IN C2 - 4 hours ago
Splunk Inc Hyderabad, IndiaJoin us as we pursue our ground-breaking vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we are committed to ou ...
-
Cloud Operations Engineer, Senior Associate
Found in: Talent IN C2 - 16 hours ago
Alight Hyderabad, India RegularJob Summary: · A Cloud Operations Engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services. They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to in ...
-
Cloud Operations Engineer, Senior Associate
Found in: beBee S2 IN - 5 hours ago
Alight Hyderabad, India OTHEROur story · At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." · Our Values: · Champion People – be empathetic and help create a plac ...
-
GCP Cloud Engineer with Kubernetes, Terraform
Found in: Talent IN 2A C2 - 1 hour ago
Wipro Hyderabad, IndiaMandatory Skills : GCP Cloud with Kubernetes Or Terraform Or Jenkins · Work Location - Pune & Hyderabad · Experience - 6.5 Yrs - 11 Yrs · Notice Period - Immediate to 15 days Max · Your responsibilities · As a Cloud Lead, you will be responsible for: · Leading and driving a team ...
-
Cloud Network Engineer
Found in: Talent IN 2A C2 - 6 days ago
DAZN Hyderabad, IndiaWHAT'S YOUR NEW ROLE ABOUT? · Is your next career move into a dynamic Network Support team who are responsible for managing a large global Network? This is a fantastic opportunity to join our and expanding global network support team. · DAZN is a tech-first sport streaming plat ...
-
Cloud Architect
Found in: Talent IN 2A C2 - 5 days ago
Grid Dynamics Hyderabad, IndiaSenior Cloud Consultant/Architect - (SRE / Observability / AIOPs) · Job Description · Professionals who specialize in cloud operations with focus on observability (logging, tracing, alerting) with a vision for AIOPs and a strong understanding in practice of site reliability. A co ...
-
CloudOps Engineer
Found in: Talent IN 2A C2 - 1 hour ago
Minfy Hyderabad, IndiaJob Title: Cloud Operations Engineer · Job Description: · We are seeking a skilled and experienced Cloud Operations Engineer to join our team. The ideal candidate will have a strong background in building and maintaining AWS infrastructure, with a focus on ensuring the stability, ...
-
Cloud Architect
Found in: Appcast Linkedin IN C2 - 5 days ago
NexionPro Services Hyderabad, IndiaCloud Architect · Location: Hyderabad, Chennai · NP: Immediate - 30 days · Experience: 12 + years · cloud architect defines a systematic solution that fits best across technical, operational, and management standards. They generate an organized · solution by examining the large s ...
-
Sr Cloud Engineer- Vmware and Azure
Found in: Talent IN 2A C2 - 3 days ago
NCR Voyix Hyderabad, IndiaAbout Company · NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. Fo ...
-
Cloud Architect
Found in: Appcast Linkedin IN C2 - 4 days ago
Grid Dynamics Hyderabad, IndiaSenior Cloud Consultant/Architect - (SRE / Observability / AIOPs) · Job Description · Professionals who specialize in cloud operations with focus on observability (logging, tracing, alerting) with a vision for AIOPs and a strong understanding in practice of site reliability. A co ...
-
Public Cloud Architect
Found in: Talent IN 2A C2 - 1 day ago
NTT DATA, Inc. Hyderabad, IndiaNTT is currently seeking a Public Cloud Architect to join our CSD Managed Services Public Cloud organization. · The Public Cloud Architect will be leading technical thought leadership and delivery excellence related activities for managed services accounts. The ideal candidate ha ...
-
Lead Cloud Engineering
Found in: Talent IN 2A C2 - 4 days ago
DISH Network Technologies Hyderabad, IndiaBuilding and managing accounts and services in AWS using Control Tower and Service Catalog. · ● Creating fault tolerant and scalable solutions · ● Supporting cloud-native applications · ● Diagnose and troubleshoot technical issues · ● Manage the configurations of all systems · ● ...
-
Cloud Infra/Terraform Architect
Found in: Appcast Linkedin IN C2 - 21 hours ago
Thryve Digital Health LLP Hyderabad, IndiaRole- Cloud Infra/Terraform Architect · Location- Chennai/Hyderabad · Experience- 12+yrs · Mode of work- WFO · Role Summary: This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role. D ...
-
SAP BTP Consultant
Found in: Appcast Linkedin IN C2 - 5 days ago
Numeric Technologies Hyderabad, IndiaJob Title: SAP BTP Full Stack · Location - Hyderabad or Chennai. · JAVA and NODE.JS (MANDATORY) · Overall 12+ years of proven SAP implementation experience with years in the CAPS/BTP as an SAP Cloud Engineer, SAP Technology Consultant, Architect, or Lead. · Certified SAP Business ...
-
Performance Test Engineer
Found in: Talent IN 2A C2 - 4 days ago
Zenwork, Inc Hyderabad, IndiaLocation: Hyderabad, India · Work Mode: In Office · Experience: Minimum 4 years in QA, including 3 years in performance testing · Role Overview: We are seeking a highly skilled Performance Engineer with expertise in JMeter-based load testing and a strong background in database an ...
-
Cyber Security Manager
Found in: Talent IN 2A C2 - 1 hour ago
Hitachi Digital Services Hyderabad, IndiaThe team · We're a leader in cutting-edge innovation, the transformative power of cloud technology, and converged and hyperconverged solutions. Our mission is to empower clients to securely store, manage, and modernize their digital core, unlocking valuable insights and driving d ...
-
Azure Enterprise Architect
Found in: Appcast Linkedin IN C2 - 1 hour ago
HTC Global Services Hyderabad, IndiaHTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to ad ...
-
Oracle PAAS Admin
Found in: Talent IN 2A C2 - 5 days ago
Tech Mahindra Hyderabad, IndiaOverview: · We are seeking an experienced and skilled Oracle PaaS Administrator to join our dynamic IT team. The ideal candidate will bring extensive expertise in Oracle Cloud Platform as a Service (PaaS) administration and possess a deep understanding of cloud-based technologies ...
-
SAP RISE Consultant
Found in: Appcast Linkedin IN C2 - 1 hour ago
Aptimized Hyderabad, IndiaSAP RISE Technical Consultant: · Plan, manage, implement, support and/or monitor integration solutions and for SAP RISE Migrations. Build relationships with your clients to go-to partner for consulting on SAP RISE deals. Lead and work smart in a work environment that may include ...
-
Senior Platform Engineer
Found in: Appcast Linkedin IN C2 - 2 days ago
Inspire Brands Hyderabad Support Center Hyderabad, IndiaSenior Platform Engineer · The Senior Platform Engineer position will require heavy hands-on work on one or more public cloud platforms leveraging several PaaS services and marketplace services. This position will play a key role in the configuration, implementation, monitoring a ...
Manager Cloud Operations - Hyderabad, India - Inspire Brands Hyderabad Support Center
Description
The Manager, Cloud Operations will oversee day-to-day operations as well as maintain a longer-term focus on helping grow the platform to the next level. Cloud Operations clients include various Inspire Brands teams, service partners, and development partners. As the Cloud Operations Manager you will lead a team that provides service insight, response, and service management to maintain high service reliability and availability with low touch through extensible services and platforms, standardized processes, data insights, and product feedback.
RESPONSIBILITIES:
EDUCATION QUALIFICATION:
EXPERIENCE QUALIFICATION:
REQUIRED KNOWLEDGE, SKILLS OR ABILITIES: