Inbound Call Centre Operator - Anand Vihar, Delhi, Delhi, India - Aviva Relocations Private Limited
Description
Responsibilities:
- Handle incoming customer inquiries and resolve issues promptly and efficiently
- Manage customer complaints and ensure timely resolution
Obiectives:
- Deliver exceptional customer service and ensure customer satisfaction
- Handle a high volume of customer inquiries and resolve issues efficiently
- Meet or exceed performance targets related to customer service metrics
- Excellent communication skills, both verbal and written
- Strong problemsolving and decisionmaking abilities
- Ability to remain calm and composed in highpressure situations
- Attention to detail and accuracy
- Flexibility to work in shifts, including evenings, weekends, and holidays
- Ability to work well in a team and collaborate effectively with colleagues
Job Types:
Full-time, Permanent, Fresher
Salary:
₹8, ₹17,934.25 per month
Benefits:
- Flexible schedule
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Weekend availability
Supplemental pay types:
- Joining bonus
- Performance bonus
- Shift allowance
Education:
- Higher Secondary(12th Pass) (preferred)
Language:
- Hindi (preferred)
Speak with the employer
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