Telesales Executive - Gurugram, Haryana, India - UNHR
Description
Job Brief
Responsibilities
- Make outgoing calls to customers to advise them of products and services that may be of interest to them.
- Take customer information and update it in the database as required.
- Put through relevant sales and contracts for sales of goods or services.
- Explain products and service features to clients.
- Pass on leads to the outbound sales team if applicable.
- Upsell and crosssell other products that may be useful for clients.
- Understand the customers' needs and tailor the service to their needs.
- Be patient with a polite and customerfocused telephone manner.
- Update customer information such as change of address and phone number when requested to do so.
Requirements:
- High school diploma or above
- Minimum of 2 years previous experience within a quality assurance role
- Ability to communicate with customers and other staff members
- Strong problemsolving skills
- Knowledge of sales software and CRM systems and their functions
- Resilient and positive nature
- Able to work as part of a team and achieve team goals and targets
- Strong communication skills, both written and verbal
- Good interpersonal skills
- Good listening skills, with high levels of attention to detail
- Ability to multitask
Salary:
₹9, ₹27,000.00 per month
Schedule:
- Day shift
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Telesales: 1 year (preferred)
- Sales: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Work Location:
In person
Speak with the employer
Application Deadline: 15/03/2024
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