Customer Service Process - Panaji, India - Kish Hospitality Consultant

Kish Hospitality Consultant

Verified Company

Panaji, India

6 days ago

Posted by:

Deepika Kaur

beBee Recuiter

Responsibilities

Answering phones and explaining the product and services offered by the company.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Making recordings of all the sales phone calls and sales deals.
Taking and processing product orders in a professional manner.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer's needs and requirements.

Requirements:

High school diploma or equivalent.
Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
Professional certification sales and marketing will be an advantage.
Great interpersonal skills.
Exceptional oral and written communication skills.
Strong organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks.
Outstanding problemsolving skills.
Exceptional attention to detail.
Hardworking individual.
Good time management abilities.
Strong decisionmaking skills.
Ability to tolerate stress and pressure.
Ask for what you want — an appointment, a demo, a sale
Don't be shy.
Ask great questions — Open ones to encourage the listener to talk and find info.

Be confident

Job Types:
Full-time, Permanent, Fresher

Salary:
₹160, ₹280,000.00 per year

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Panaji, Goa: Reliably commute or planning to relocate before starting work (required)

Education:

Language:

Work Location:
In person

Application Deadline: 20/09/2023

Expected Start Date: 25/09/2023

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