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Gurgaon

    Ecommerce Executive - Gurugram, India - Pathways Consultants

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    Full time
    Description

    Ensure accurate and up-to-date product listings on all e-commerce platforms.

    Optimize product images, descriptions, and other details for maximum visibility and customer engagement.

    Order and Return Management:

    Monitor daily orders, process them efficiently, and manage returns in a timely manner.

    Implement strategies to minimize returns and improve customer satisfaction.

    Payment Reconciliation:

    Ensure accurate and timely reconciliation of payments received from various e-commerce channels.

    Keyword Research:

    Conduct thorough keyword research to enhance product visibility and search rankings.

    Titles and Description Management:

    Craft compelling product titles and descriptions that align with SEO best practices.

    Dispatching and Returns Management (Higher Post):

    Oversee the dispatching process and manage returns at a higher level.

    Coordinate with logistics partners to optimize shipping and delivery processes.

    Follow-Up and Reporting:

    Regularly follow up on dispatched orders to ensure timely delivery.

    Provide daily summaries of dispatch and return activities to management.

    E-Commerce Related Work:

    Stay updated on industry trends and e-commerce best practices.

    Collaborate with cross-functional teams to implement new strategies and initiatives.


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