Customer Care Executive - Navi Mumbai, India - Nakoda Machinery Pvt Ltd

Nakoda Machinery Pvt Ltd
Nakoda Machinery Pvt Ltd
Verified Company
Navi Mumbai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Location:
Pune,

Company Profile

Nakoda Machinery Pvt. Ltd., is a very renowned organization in the field of Earthmoving, Mining and Construction Machinery Sector. We are the Manufacturer, Supplier and Service Providers of our in-house designed equipment like Crawler Drills, Hydraulic Crawler Drills, Self-propelled Crawler Drills, Blast Hole Drills, Gas Hydraulic Rock breakers, Pedestal Boom breakers and Hydraulic Attachments, CRUSHER EUIPMENTS VSI, CONE, JAW ETC.

The Group was incorporated in two decades ago and is one of the lead manufacturers of these equipments in India. The products which deliver high performance in challenging working conditions are highly appreciated by customers in Mining, Earthmoving, Cement, Power, Roads, Defence and other sectors.

Nakoda has achieved enviable growth over the years due to in-house design strength, manufacturing expertise, and innovation and most important our wide service of network. All our products are marketed under our brand 'INDUS ROCK TOOLS.
**Job Responsibilities:
- **-
Learn details about our product and service offerings:

  • Calling active and budding clients to encourage the purchase of items
:

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Communicating verbal acceptances of offers to our sales team for closing
:

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Answering calls and resolving queries about product or company
:

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Responding to inquiries concerning things or the organization:

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Acquiring and updating an individual's contact details
:

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Calling active or old customers to encourage the purchase of items
:

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Outstanding negotiation skills to resolve issues and address complaints:

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Reach out to existing and potential customers to present our product and service offering:

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Communicate with customers to understand their requirements and need:

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Keep an updated customer database:

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Always strive towards meeting sales quota:

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Track and document calls and sales:

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Update client records
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Education: High school diploma; B.sc/BA will be added advantage
:

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Experience: Proven experience as a telesales representative
or other customer service role

:

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Good In communication Written and Verbal (English, Hindi, Marathi):

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Good knowledge on digital / social media platform to promote product / brand
:

-
Research and record-keeping:

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Good time-management skills:

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Great interpersonal, communication, presentation and negotiation skills

Interview Venue - Nakoda Machinery

Salary:

₹15, ₹25,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Morning shift

Supplemental pay types:

  • Joining bonus

Ability to commute/relocate:

  • Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Technical support: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)
  • Health insurance
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