Senior Customer Support Engineer - Hyderabad / Secunderabad, Telangana - Sysnet

Responsibilities: · Responsible for pipeline maintenance, transformations, and platform reliability. · Skills: · Scheduling Monitoring: Azure Data Factory (ADF) triggers, Azure Monitor, Log Analytics (KQL) · Ingestion Validation: ADF, Event Hub, APIs, PySpark, schema drift handli ...

· Job Description: · Role Summary: · This role provides technical assistance and resolves customer or internal system issues. They serve as the first point of contact for users experiencing technical difficulties with products or networking systems. Their goal is to ensure that ...

Title : L2 Support Engineer ( .NET./ Cobol (AS400)/ C++) · Location: HYD/ Pune · Duration: Full Time · Experience: 3 to 6yrs · About the Company · Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT moder ...

Title : L2 Support Engineer ( .NET./ Cobol (AS400)/ Java / C++) · Location: HYD/ Pune · Duration: Full Time · Experience: 3 to 6yrs · About the Company · Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & I ...

Provide L2 support for applications developed in Mainframe, Cobol, Java/C#, hosted on Client Infrastructure, and using SQL databases. · Troubleshoot and resolve application issues, ensuring minimal disruption to business operations. · Monitor application performance and system he ...

Technical Support · Provide timely and effective technical support for the product. · Troubleshoot and resolve technical issues related to hardware, software, and network configurations. · Install and implement new programs, upgrade OS and hardware, perform data backups, and cond ...

Roles and Responsibility · Provide technical support and troubleshoot applications using various tools and technologies. · Collaborate with development teams to resolve issues and improve application performance. · Analyze logs and metrics to identify trends and areas for improve ...

Qualifications and Skills · Proficiency in any programming language (Python is highly preferred). · Interest in Data Science and Machine Learning (DS-ML). · Good analytical and comprehension skills. · Knowledge of prompt engineering is a plus. · Strong command of Excel. · Strong ...

Roles and Responsibilities · Desktop Troubleshooting and Network Troubleshooting · Installing and configuring Operating Systems (Windows XP/ Linux) · Installing and configuring Application Software (MS Office, Open Office, .net and Java) · Desired Candidate Profile: · Graduates f ...

Key Responsibilities · Provide timely technical support for desktop, laptop, and IT infrastructure-related issues · Troubleshoot and resolve operating system issues on Windows 10 and Windows 11 · Perform remote support and on-site troubleshooting as required · Join systems to dom ...

Strong personal commitment to quality and customer service · Experience with relational databases (e.g. MySQL, Oracle) · Java experience- ability to read and understand object oriented design principles and memory management · Experience in one (or more) scripting languages- · Ja ...

Job Responsibilities: · Deliver high-quality customer support via phone, email, chat, and social media. · Assist customers in resolving technical issues effectively. · Achieve First Call Resolution (FCR) by resolving customer issues during the first contact. · Maintain a high cus ...

Key Responsibilities · Provide first-level and second-level support for IT infrastructure, including desktops, laptops, printers, and peripherals · Install, configure, and maintain operating systems, applications, and IT hardware · Monitor and troubleshoot network, system, and co ...

5–6 years of proven experience in IT Infrastructure support at L2 level. · • Strong hands-on experience with Linux (RHEL/CentOS), Windows Server (2012–2022), and Nutanix HCI systems. · • In-depth knowledge of Server Virtualization (Nutanix AHV preferred), including VM provisionin ...

Role Responsibilities · Prior technical support experience or proven track record in system administration · Experience with Active Directory Management (users/groups, schema knowledge, LDAP, Group Policies, Enterprise Administration) · Previous customer support or customer-facin ...

Key Responsibilities: · AV/VC Maintenance: Conduct daily checks of AV/VC equipment in meeting rooms; troubleshoot and resolve hardware/connectivity issues to ensure zero downtime. · Hardware Deployment: Lead installation, replacement, and mounting of displays, screens, cabling, a ...

What You Will Do · Provide first-line technical support for enterprise software applications, focusing on data-related issues to ensure optimal performance and reliability. · Troubleshoot, debug, and resolve data and functionality issues within the applications. · Ensure data acc ...

Enterprise Technical Support Advisor · QUEST/OneLogin by One Identity is the leader in Unified Access Management, Enabling Organizations to Access the World. · Our portfolio of solutions secures connections across all users, all devices, and every application, helping companies d ...

We are seeking a MicroStrategy Application Support Engineer with 4-8 years of relevant experience in L1, L2, and L3 technical support for MicroStrategy Administration and Development. The ideal candidate will have strong customer interaction experience and be proficient in planni ...

Experience : · 4-8 years of relevant experience in L1, L2 and L3 technical support for MicroStrategy Administration and Development with a strong customer interaction experience. · Responsibilities: · Plan, perform, and manage medium to high complexity production support tasks an ...