Email Support Executive - Connaught Place, Delhi, Delhi, India - Cognify Digital Private Limited

Cognify Digital Private Limited
Cognify Digital Private Limited
Verified Company
Connaught Place, Delhi, Delhi, India

6 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities

  • Resolving customer complaints and escalating issues as needed to the appropriate department
  • Identifying areas of improvement in the customer service process and providing feedback to the management team
  • Meeting and exceeding customer service metrics, including response time, resolution time, and customer satisfaction scores

Requirements and skills

  • Excellent communication skills, both written and verbal, with the ability to articulate complex concepts to nontechnical stakeholders
  • Freshers with good communication skills and problemsolving abilities will also be considered
  • Excellent problemsolving skills with the ability to identify and resolve customer issues in a timely and effective manner
  • Comfortable working in a fastpaced and dynamic environment
  • Knowledge of customer service best practices and techniques
  • Age limit 18 to 26 years male & female both can apply

Job Types:
Full-time, Permanent, Fresher


Salary:
₹11, ₹20,836.82 per month


Benefits:


  • Health insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (required)

Language:


  • Hindi (required)
  • English (required)

Work Location:
In person


Speak with the employer
More jobs from Cognify Digital Private Limited
See all jobs of Cognify Digital Private Limited