Housekeeping Supervisor - Mussoorie, India - DLS Hotels

DLS Hotels

Verified Company

Mussoorie, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Supervision:
Oversee and coordinate the work of housekeeping staff, including room attendants, laundry attendants, and janitors.
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Training and Development: Train new employees on proper cleaning procedures, safety protocols, and guest service standards. Provide ongoing coaching and support to ensure high performance and morale.
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Quality Control: Inspect rooms and public areas to ensure cleanliness, adherence to brand standards, and guest satisfaction. Address any deficiencies promptly and effectively.
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Inventory Management: Monitor and maintain housekeeping supplies and equipment inventory. Coordinate with the purchasing department to replenish supplies as needed.
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Scheduling: Create and manage work schedules for housekeeping staff to ensure adequate coverage while optimizing labor costs.
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Guest Relations: Respond to guest inquiries, requests, and complaints in a professional and courteous manner. Take appropriate action to resolve issues and ensure guest satisfaction.
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Safety and Compliance: Enforce safety regulations and procedures to maintain a safe and healthy work environment. Ensure compliance with health, safety, and sanitation standards.
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Communication: Foster open communication and teamwork among housekeeping staff and other departments. Provide regular updates to the management team on departmental performance and challenges.

Job Types:
Full-time, Permanent

Pay:
₹15, ₹20,000.00 per month

Experience:

- total work: 2 years (preferred)

Work Location:
In person

Expected Start Date: 01/05/2024