Client Relationship Associate - Kolkata, India - Great Media Technologies Pvt Ltd

Great Media Technologies Pvt Ltd
Great Media Technologies Pvt Ltd
Verified Company
Kolkata, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Summary:


As a Client Relationship Associate, you will be the primary point of contact for clients, handling their inquiries, resolving issues, and ensuring their overall satisfaction.

Your role is crucial in building and nurturing long-term relationships with clients, identifying their needs, and promoting the company's products or services.


Responsibilities:


  • Serve as the main point of contact for assigned clients and develop a strong understanding of their business needs, goals, and challenges.
  • Understand the company's products or services thoroughly and effectively communicate their features and benefits to clients.
  • Monitor and track client activities, preferences, and feedback to identify trends and areas for improvement.
  • Provide exceptional customer service by promptly responding to client inquiries, concerns, and requests for information.

Requirements:


Job Types:
Full-time, Regular / Permanent


Salary:
₹17, ₹21,000.00 per month


Benefits:


  • Paid sick time
  • Provident Fund

Schedule:

  • Monday to Friday
  • Night shift
  • US shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Kolkata,

West Bengal:
Reliably commute or planning to relocate before starting work (preferred)


Work Location:
One location
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