Customer Care Executive - Mohali, India - Winni

Winni

Verified Company

Mohali, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

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About the Organization_:
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Winni is India's one of the top 3 e-commerce companies in the gifting domain.

With a registered customer base of over 3 million, we have touched millions of people with our products and experience.

In the 8 years since we started, Winni has come to offer over 50,000 gifting products across 50+ categories including Cakes, Flowers, Chocolates, Soft Toys, Greeting Cards, Personalized gifts, Plants, etc.

Launched in February 2013, Winni is known for its unique value propositions like cash-on-delivery, 2-hour delivery, Midnight Delivery, Fixed Time Delivery.

Winni is the pioneer in offering services like Same Day Delivery in 800 cities of India and delivery in a week on over 20,000 postal codes.

We scale from delivering 2000 orders in a day to 50,000 orders in a day on high sale events.

Not just digital, in the last 2 years, we have opened over 70+ Winni's physical stores in different towns across India.

With having a diverse range of Winni's branded items like chocolate, namkeen, rusk, cookies, etc.

we ensure that not just gifting, but in routine life also we don't miss a chance to connect with people.

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About the Job:_

We are currently hiring for Customer care profiles both for senior as well as junior positions._

Roles and Responsibilities:

Should possess good communication skills
Must have good written and verbal skills.
Should be a quick learner.
Prior experience in domestic BPO will be an addon.
Should handle customer queries in a polite manner
Should have good convincing skills
Must have basic MS
Office knowledge.
Must be graduated.

Note:
Boys are required for this profile with good communication.

Job Types:
Permanent, Full-time

Pay:
₹12, ₹18,000.00 per month

Benefits: