Telesales Executive - Salem, India - Indian Chemical and Minerals

Description

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers' purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing indepth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• High school diploma or GED.
• Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
• Certified Sales Professional (CSP) accreditation is advantageous.
• Proven experience working as a telesales executive.
• The ability to follow scripts.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problemsolving skills.
• Effective communication skills.
• Exceptional customer service skills.

• Day shift

• Salem,

• Bachelor's (preferred)

• Sales: 1 year (preferred)

• Hindi (preferred)
• Malayalam (preferred)
• Kannada (preferred)