Salesforce Administrator - Bengaluru, India - Zeitview

Description

Zeitview (formerly DroneBase) is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality.

Zeitview serves customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by
the largest enterprises in the world, DroneBase is active in over 70 countries.

Zeitview (formerly DroneBase) is transforming the ways critical infrastructure is inspected and managed. The
Salesforce Administrator is ready to make an impact as we scale our Operations and Go-To-Market engines.

We look for bright, relentless teammates who hunger to win and simply are good people contributing to world-class team culture.

The Salesforce Administrator will serve as a champion for process improvement and scalability by managing and administrating the various systems and tools aligned to the Operations and Sales organizations.

They will be responsible for the day-to-day configuration, support, training, maintenance, and improvement of our SFDC platform.


RESPONSIBILITIES:

• Serve as system administrator for the Salesforce environment with 40+ users
• Assist in training of users to grow the Salesforce skill set across the organization
• Support internal stakeholders and end users by resolving SFDC issues, change requests, and other administrative needs
• User and license management and expertise (e.g., new user setup/deactivation, roles, profiles, permissions, sharing rules)
• Providing first response to requests submitted by internal users across the company
• Assisting with creating new or updating Salesforce fields, validation rules, and flows
• Supporting Report and Dashboard structure, troubleshooting, and access
• Performing mass updates of records in Salesforce, including record creation
• Evaluating and maximizing automated and manual processes that affect record creation and data
• Salesforce configuration changes, including (but not limited to): Assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, data set analysis, and reports.
• Basic salesforce admin support task: user setup, data issues/fixes, report/dashboard, analysis/investigation, maintenance
• Conduct proactive platform maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer
• Working closely with Sales, Marketing and Operations, the administrator will identify, develop, and deploy new business processes and analysis capabilities.
• Engage users and increase adoption of Salesforce and other sales tools with training when required.

QUALIFICATIONS:

• Salesforce Certified Admin
• 3 years' experience with Salesforce as an Administrator, Reporting Analyst or Power User
• Advanced Experience with Sales Cloud and proficient with Flow, Validation Rules, and building reports and dashboards
• Selfstarter, highly analytical with sound decisionmaking skills
• Strong belief in the value of customer service and attention to detail
• Comfortable working in a startuplike environment that is fastpaced and nebulous; demonstrating tenacity and resiliency
• Selfmotivated, able to work independently as well as contribute to crossfunctional and global teams
• Expertise in

Salesforce Admin:
role/profile, fields, Page layout, validation, process builder, workflow rules, approval, reports/dashboards


BENEFITS:

• Work with the leading intelligent aerial imaging company with established, successful relationships across myriad industries
• Stock incentive program
• Autonomy and upward mobility
• Diverse, equitable, and inclusive culture, where your voice matters