Customer Success Intern - Bengaluru, India - Testsigma Technologies

Testsigma Technologies

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Information:

Department Name

Sales
***Industry

Presales & Customer Success
***Work Experience

Fresher
***City

Bangalore North
***State/Province

Karnataka
***Country

India
***Zip/Postal Code

560002

Testsigma makes it fast and easy for QA teams to run test automation at speed and scale without coding expertise.

We do this by empowering everyone in the team author test cases using plain English statements and run the tests across thousands of browsers and devices.

Unlike legacy test automation frameworks, Testsigma does not require knowledge of coding, thus enabling QA teams of all sizes to start automating their tests in weeks as opposed to months.

Hundreds of leading QA teams across the world use Testsigma's low-code test automation platform to release quality software at speed and scale.

Some notable customers of Testsigma include Cisco, Samsung, Bosch, Honeywell, and American Psychological Association. Testsigma is headquartered in San Francisco with engineering teams in Bangalore and Chennai. Testsigma is a backed by marquee investors like Accel, MassMutual and Strive.

Requirements:

Acquire and maintain a deep understanding of our product and solutions
Leverage existing CRM information to help establish lines of communication between the company and our client base
Learn and assist in success planning by shadowing the Customer Success Managers
Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe
Manage account health by developing a strategy that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action
Educate customers about the most relevant features/functionality for their specific business needs
Work collaboratively with various internal team/individuals for the best interest of the customer (support,engineering, sales, etc.)

Record and document learning and customer insights every step of the way

Hope you have:

Excellent verbal and written communication skills
Aptitude towards strategic planning and project management
Ability to work effectively across multiple departments in a deadlinedriven environment
Active team player, selfstarter, and multitasker who can quickly adjust priorities
Experience working with Google Sheets or similar tools
Are a student in the final year of your course
Can start an inoffice, fulltime internship
Can start the internship between Nov '23 and Dec '2
Are available for a duration of 6 months
Are a fresher or have <12 months of experience

Benefits:

A killer stipend
Opportunity to work in a fastgrowing, highgrowth SaaS StartUp with ownership to drive new initiatives.
Strong resultoriented culture, promoting continuous giving and receiving of feedback.
Monthly team bonding activities, yearly anniversary party, fun & more