Customer Service Representative - Coimbatore, India - M8 Talents

M8 Talents
M8 Talents
Verified Company
Coimbatore, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- dealing with customer issues and churning out an easy-to-follow solution

  • Share proposal and quotation to the customers and clients.
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills


Schedule:

  • Day shift

Ability to commute/relocate:

  • Coimbatore,

Tamil Nadu:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)
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