Citrix Specialist - Mumbai, India - Anunta

Description

Job Responsibilities

• Work on Desktop & Server Virtualization along with L2 & SMEs
• Work on major incidents and provide permanent fix
• Document RCAs of major incidents
• Prepare POA and implement major changes in infra
• Work on incident \ issues escalated by L2/L3 team
• Work on creating LUN, shared storage and mapped to Hypervisor
• Work along with OEM during major incidents and share relevant logs, implement solutions provided by OEM
• Manage SLA and Availability of Services
• Ability to manage the existing L2/L3 team

Primary Skill Set

• Overall 10+ years' in IT Infrastructure experience with minimum 6+ years in Citrix Desktop Virtualization & VMWare/Azure (Microsoft)
• Proficient in Desktop & Server Virtualization
• Basic understanding on storage and connectivity fundamentals
• Concepts & Architecture of Citrix and other virtualization platform
• Good Understanding of Active Directory, Group Policies, User Managements

Experience:

· 10+ years of total and relevant 6+ years of experience in managing IT Infra with Citrix Desktop Virtualization

Soft Skills:

• Good/Excellent Communication Skills (Speak, Read, Write)
• Report Writing
• Analytical & problem-solving skills
• Good presentation skills
• Ability to interact with internal/external clients and handle escalations
• Willingness to Continually Learn
• Team Player & People Management Skills

Education:

• Any Graduate, preferably from IT background
• Preferably MCP Certified