Walk-in Drive customer Care Executive 10th June - Hyderabad, India - Stanplus Technologies Pvt Ltd
Description
Call Center Executive Job Responsibility :1. Identifying Customers needs, Clarify information, research each issue and provide solutions.- Follow Communication Scripts when handling different topics.
- Build Sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensive way.
- Should be able to coordinate with various teams to ensure smooth service to customers.
- Attending Inbound domestic voice calls for booking and dispatch of Ambulances
Requirements:
1. Previous experience in Customer Support role.
- Strong Phone & Verbal communication skills along with active listening.
- Customer focus and adaptability to different personality types.
- Ability to multitask, set priorities and manage time effectively.
- Flexible to work in Rotational shifts preferred Male
- Good typing skills.
- Self Transportation.
Salary:
From ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
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