Associate - India - Allstate Insurance Company
Description
Date Opened:
Jan 2, 2023
Location:
IN
Company:
Allstate Insurance Company
- Excellent customer service skills and a passion to help others
- Ability to be a selfstarter and work independently
- Performing review of the dispatch system to identifying more efficient ways to inspect our customers' vehicles
- Completing precalls to customers to confirm inspection location and date.
- Attending daily huddles and participate in problem solving sessions to support sharing and problem solving.
- Researching and responding to moderately complex customer communications, concerns, conflicts or issues
Responsibilities:
- Excellent customer service skills and a passion to help others
- Ability to be a selfstarter and work independently
- Performing review of the dispatch system to identifying more efficient ways to inspect our customers' vehicles
- Completing precalls to customers to confirm inspection location and date.
- Attending daily huddles and participate in problem solving sessions to support sharing and problem solving.
- Researching and responding to moderately complex customer communications, concerns, conflicts or issues
Primary Skills:
Experience:
- 6months to 3 years
- Undergraduate/Graduate with minimum 6 months of voice experience OR Graduate Freshers with good communication skills
Shift Timing:
- Should be comfortable with 24x7 shifts (including Night shifts) as per business requirement
- Should be comfortable with split/consecutive offs as per business requirement
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