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    ServiceNow - Noida, India - Wipro

    Wipro
    Wipro Noida, India

    Found in: Talent IN 2A C2 - 5 days ago

    Wipro background
    Description

    Technical Skills needed-ServiceNow (HRSD OR CSM OR FSM OR ITSM)

    HRSD

    • Experience with the ServiceNow HR Service Delivery (HRSD) application
    • Knowledge of HR functions, processes, and best practices
    • Knowledge of Case Management, Knowledge Management best practices and design
    • Experience designing and/or implementing an HR Shared Services center
    • Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services.

    OR

    CSM

    • Must have hands on standard CSM process implementation
    • ServiceNow in depth Process knowledge (CSM Process, integrations etc.)
    • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc....)
    • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management

    OR

    FSM

    • Working experience with FSM application on Work Order management, scheduling and dispatch
    • Configuring Field Agent activities ( Mobile & Desktop)
    • Configuring Field Service Business Process, Assignment, and Add-ons
    • Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording
    • Integrations with Applications and Data Sources. Process Integrations
    • Good Knowledge on Field Service Industry good practice

    Job Location- Delhi NCR

    Pls confirm your availability for F2F interview in Greater Noida (Gautam Budh Nagar,) on 6th Apr (Saturday) yes/no-

    Please revert me with the below details along with your updated resume to

    Looking for candidates who can join with in a month.

    Total Exp:

    Relevant Exp:

    Which modules of experience-

    Current CTC:

    Expected CTC:

    Notice Period:

    certifications-

    Contractor or Permanente, in current company-

    Current location-

    Regards,

    Krishnaveni S.

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