Bengaluru - Qualitest

Qualitest

Verified Company

Bengaluru, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

The Sr. Collection Analyst is responsible to review the customer accounts and communicate any issues to management as needed. Responsible for a portfolio of accounts as needed for high-maintenance customers or those needing special attention. Ensure that the dispute process is followed and handle escalations. Maintaining aging report aiming at DSO reduction. Handle unallocated payments. Submit reports to management as required.

6-7 years of experience in Accounts Receivable process - Cash Application, Collections
Reconciliations - Customer Statements, Track Unapplied cash balance,
Creation of Process Documents / standard operating procedures.
Metrics - creation of Metrics to track AR, Outstanding dues, DSO
Communicate with internal management on any issues or concerns that require escalation
Manage a portfolio of assigned accounts by contacting the customer when prompted as the items become due
Follow escalation protocol for collection issues, Credit Holds
Responsible for handling the dispute process and ensuring that the disputes are escalated as needed when not resolved on time
Ensure that adjustments and refunds are accurate before approval and submitting to the Financial Controllers
Research and reconcile accounts as needed
Provide timely aging metrics to the management and work together on team goals

Other Skills:

Education:
Graduate in Commerce

Fluent in English - Both spoken and written

Working knowledge of MS Excel, Outlook

Working knowledge of ERP System - Oracle NetSuite / Oracle R12 / SAP [Any one ERP desirable].

Willingness to work in shifts

Good to have Skills:
Previous experience in talking to Customers / Internal teams.

Requirements:

The Sr. Collection Analyst is responsible to review the customer accounts and communicate any issues to management as needed. Responsible for a portfolio of accounts as needed for high-maintenance customers or those needing special attention. Ensure that the dispute process is followed and handle escalations. Maintaining aging report aiming at DSO reduction. Handle unallocated payments. Submit reports to management as required.

6-7 years of experience in Accounts Receivable process - Cash Application, Collections
Reconciliations - Customer Statements, Track Unapplied cash balance,
Creation of Process Documents / standard operating procedures.
Metrics - creation of Metrics to track AR, Outstanding dues, DSO
Communicate with internal management on any issues or concerns that require escalation
Manage a portfolio of assigned accounts by contacting the customer when prompted as the items become due
Follow escalation protocol for collection issues, Credit Holds
Responsible for handling the dispute process and ensuring that the disputes are escalated as needed when not resolved on time
Ensure that adjustments and refunds are accurate before approval and submitting to the Financial Controllers
Research and reconcile accounts as needed
Provide timely aging metrics to the management and work together on team goals

Other Skills:

Education:
Graduate in Commerce

Fluent in English - Both spoken and written

Working knowledge of MS Excel, Outlook

Working knowledge of ERP System - Oracle NetSuite / Oracle R12 / SAP [Any one ERP desirable].

Willingness to work in shifts

Good to have Skills:
Previous experience in talking to Customers / Internal teams.

Benefits:

Why QualiTest?

Have continuous access to and work with Senior Testing Specialists and Practice Experts
Be a part of a leading testing company, globally recognized as a Visionary by Gartner Magic Quadrant
Work with cutting edge technology in a company built by testers for testers, this is what we do
As a global company, we offer unique placement opportunities around the world
Our QualiTesters are the reason for our success, we constantly encourage career development and promote from within

Intrigued to find more about us?