Sm - S2p - Bengaluru, India - Genpact
Description
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.
We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.
We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing.
People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better._- Welcome to the relentless pursuit of better._
_ _
- Responsibilities_
- _Manage the delivery of outsourced services Supply Chain Logistics, to ensure customer satisfaction and increased revenue through client up-sell_
- _Collaborate and work globally with other Genpact business leaders and functional leaders to create and commercialize existing and new product offerings_
- _Manage the delivery of outsourced services Supply Chain Logistics, to ensure customer satisfaction and increased revenue through client up-sell_
- _Collaborate and work globally with other Genpact business leaders and functional leaders to create and commercialize existing and new product offerings_
- _Leverage lean six sigma framework to drive continuous performance improvement and drive transformation agenda_
- _Implement appropriate mechanisms to identify, understand and escalate performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps._
- _Lead multi-disciplined, cross-functional teams and take accountability for the overall delivery of the function_
- _Review and discuss daily/weekly operational matters_
- _Ensure operational performance for CIC_
- _Report and address operational issues_
- _Partner with enabling teams, CoBPE, and retained teams to drive standard methodologies and improvement opportunities_
- _Ensure smooth execution of pan Africa programs, ensuring timely delivery and quality within the planned cost & schedule_
- _Own end-to-end client service delivery and P&L_
- _Be a key driving force in managing new/existing relationships with a set of valuable clients leading to a healthy P&L_
- Qualifications we seek in you_
- Minimum qualifications_
- _Graduate
- Any_
- _Excellent communication skills (engage with client stakeholders, suppliers, logistics providers)_
- _Good negotiations skills to engage with suppliers and logistics providers_
- _Good understanding data management, reporting and basic data analysis_
- _Advanced MS Excel skills (e
g:
excellent handling of pivot tables)_
- Preferred qualifications_
_ _
**_
Job_**_Senior Manager_
_ Primary Location__India-Bangalore_
_ Schedule__Full-time_
_ Education Level__Bachelor's / Graduation / Equivalent_
_ Job Posting__May 11, 2023, 4:54:09 AM_
_ Unposting Date__Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_
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